Like a moth to a flame, Liberty Mutual is addicted to telemarketing
- Peter Schneider
- Sep 20
- 3 min read
Our friend on the other side Mr. Troutman recently posted about Liberty Mutual Insurance Company suing lead generator All Web Leads Inc for indemnification for a couple of lawsuits.
According to the complaint against All Web Leads, a John Fralish sued Liberty Mutual in 2021 for calls made on Liberty Mutual's behalf by AWL.
Apparently AWL was providing leads under a contract a Liberty Mutual where All Web Leads agreed to pay for Liberty Mutual's legal bills arising under the leads they provided.
Later in 2021 Liberty Mutual asked AWL to make good on the indemnification, and apparently AWL told Liberty Mutual to pound sand: To date, AWL has refused and continues to refuse to indemnify and hold LMIC harmless in connection with the Fralish Litigation.
Why do I say Liberty Mutual is addicted to telemarketing? Because a year later Mr. Fralish sued Liberty Mutual again for unwanted telemarketing, also based on calls made on Liberty Mutual's behalf by AWL.
And Liberty Mutual again asked AWL to make good on the indemnification, and apparently AWL told Liberty Mutual to pound sand. Fool me once, shame on you. Fool me twice, shame on me. Fool me three times?
Because in 2024 Adam Ward sued Liberty Mutual for calls made on Liberty Mutual's behalf by AWL. Like the crazy people running Liberty Mutual they are, they again asked AWL to pick up the legal bills and were told to pound sand: To date, AWL has refused and continues to refuse to indemnify and hold LMIC harmless in connection with the Ward Litigation.
Liberty Mutual, call me crazy, but I suspect that if you keep buying leads from All Web Leads, your going to keep getting sued and AWL is going to continue not paying the bills. That's just a hunch!
Liberty Mutual is after AWL for $1.4 million and counting, and they might get it back. According to this news story, Genstar Capital acquired All Web Leads back in 2015. The terms of the deal were published but apparently Great Hill Partners had been financing AWL and Great Hill targets investments of $25 million to $150 million.
This illustrates that no matter how many times these companies get burned by telemarketing, they can't stop making calls. Sure, some people do go online asking for quotes, but there isn't enough legitimate requests to sustain and grow the businesses that want more customers. Many, many companies instead of moving away from the illegal calls think that the key to success is in offloading the liability for them.
They do it with indemnification agreements not worth the paper they are printed on, and by hiring third party phone agents to try and pretend the name brand American company has no responsibility for the billions and billions of unwanted calls per month targeting Americans.
Got a Case Like This?
If you’ve had similar problems with telemarketers, debt collectors, or bankruptcy-related harassment, we might feature your story in a future blog post. Email your situation or legal filing to peter@nwdebtresolution.com or nathen@nwdebtresolution.com.
Are telemarketers bothering you in Washington, Oregon, or Montana?
I handle TCPA lawsuits in Washington State and Oregon, and may be able to help.
📞 Call: 206-800-6000 / 971-800-6000
📧 Email: peter@nwdebtresolution.com
Note: The opinions in this blog are mine (Peter Schneider) and do not count as legal advice. If you're thinking of suing over illegal robocalls or Do Not Call list violations, contact me for a legal consultation.
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