This is part of my long running series on how telemarketing really works. Serially successful Telephone Consumer Protection Act plaintiffs typically pick up a 'fan club' of angry telemarketers who, since they can't win in court, try to win outside of court. This case offers some lessons in the best practices of investigating unwanted calls and callers. Mark Dobronski is a successful TCPA plaintiff, and as he started getting the better of Savings Bank Mutual Life Insurance Com

We were doing some legal research today and ran into an interesting situation a TCPA plaintiff has fallen into, and we wanted to share our thoughts on how a similarly situated telephone consumer protection act plaintiff could get past it.