This is part of my long running series on how telemarketing really works. Serially successful Telephone Consumer Protection Act plaintiffs typically pick up a 'fan club' of angry telemarketers who, since they can't win in court, try to win outside of court. This case offers some lessons in the best practices of investigating unwanted calls and callers. Mark Dobronski is a successful TCPA plaintiff, and as he started getting the better of Savings Bank Mutual Life Insurance Com

First, this post is not knocking anyone. Most telemarketing recipients are not experts and telemarketing laws are generally intended to be enforced by ordinary citizens. Hopefully we all learn from the mistakes of others. It is no surprise telemarketers hate TCPA plaintiffs. If you read telemarketing propaganda, they believe they have a god given right to ring your phone and your lawsuit is getting in the way of the natural order of things. What might be a surprise to some